Return policy – Blamoora.com

RETURN AND REFUND POLICY

At Blamoora, we want you to shop with confidence. That’s why we offer a 15-day free return policy for all eligible products. If you’re not completely satisfied, you can return your order at no cost, and if you’ve already made a payment, you’ll receive a refund within 1 to 3 days, usually on the same day.

1. Eligibility for Returns

To qualify for a return:

• The item must be in its original condition, unused, and in the original packaging.

• All accessories, tags, and manuals must be included.

• Certain items, such as personal care products, hygiene items, or customized orders, may not be eligible for return due to safety and hygiene reasons.

If you are unsure whether your item qualifies, contact our support team for assistance.

2. How to Initiate a Return

1. Contact Us – Reach out to our customer support team via email or WhatsApp with your order details.

2. Receive a Return Label – We will send you a prepaid return label (if applicable) or arrange for pickup.

3. Pack the Item – Securely package the item with all original components.

4. Return & Refund – Once we receive and inspect the item, we will process your refund within 1 to 3 days, usually on the same day.

3. Refund Processing Time

We process refunds quickly to ensure a hassle-free experience:

• Credit/Debit Card Payments: Refunded within 1 to 3 business days, depending on your bank.

• Cash on Delivery (COD) Orders: Refunds will be sent via bank transfer, store credit, or another preferred method within the same timeframe.

• Wallet & Store Credit Refunds: Instantly available upon processing.

Our goal is to complete refunds on the same day whenever possible.

4. Items Not Eligible for Return

Items Not Eligible for Return

While we strive to make returns easy, some items may not be eligible for return, including:

• Items that have been used, damaged, or are missing parts.

• Products not in their original packaging or without all accessories and manuals.

• Personal care, hygiene, or customized items due to safety reasons.

If you wish to initiate a return, please click the button below.